Logistics Coordinator- West Africa

JOB SUMMARY

The Logistics Associate Manager will be responsible for the correct inbound, storage and distribution of BIC products. Working closely with the Third-Party Logistics Supplier, he will ensure the correct reception of the stock, the stock integrity and accuracy across the different systems, the compliance to BIC’s storage condition requirements and the distribution of the goods towards our customers. He will as well be responsible for the reverse logistics and correct treatment of all stock returns as well as follow up of non-conformity product treatment and tracking of co-packing activities. He will also be responsible for the determination of components needs and the execution of the co packing plans.

The Logistics Associate Manager will be responsible for the imports activities and ensuring that importation from the various sources comes at an optimal cost.

MAIN RESPONSIBILITIES / TASKS

• Ensure that all necessary documentation is sent to customs agent to clear inbound shipments.
• Ensure correct integration of inbound stock into the system; analyze inbound discrepancies if necessary and follow up until resolution.
• Conduct regular stock audits and cycle counts; analyze stock discrepancies between physical and system stock. Guarantee stock accuracy in the system.
• Organize and lead monthly wall to wall inventory.
• Ensure that all storage conditions comply with BIC internal storage condition requirements.
• Control warehousing and distribution costs through monthly invoices and ensure alignment with established budget.
• Logistics cost tracking on monthly basis.
• Follow up on returns from customers with Customer Service team. Analyze the reasons for the returns and propose corrective actions.
• Ensure correct treatment for all returns: stock integration or other, according to stock condition. Load credit notes according to received returns.
• Measure warehousing and distribution KPI and take action to achieve proposed objectives.
• Liaise and negotiate with local 3PL to provide the best possible service level at the best cost. Be the link between BIC and the logistic supplier
• Ensure System integration monitoring.
• Follow up of co-packing activities and make sure that the production plan is  followed accurately.
• Share daily output on the co-packing activities.
• Make appropriate reports to give good stock overview to the management.
• Own the Logistics Dashboard.

Key Performance Indicators / Key Figures

• On time Offloading & integration in WMS
• Inventory Accuracy
• Daily tracking stock in/out
• Stock shrinkage
• Picking and Loading Accuracy
• On Time Picking
• On Time Delivery
• Claims processing time
• Warehouse occupancy
• Warehousing, co-packing and transportation costs (FRDC & cost to serve)
• OTIF
• Attainment to production plan on a weekly and monthly basis

 QUALIFICATIONS

Knowledge, Skills, Competencies

R= Required              D= Desired

SIMPLE CRITERIA

• R - Understanding of WMS and ERP functionalities
• R - Understanding of Supply Chain activities
• R – Warehousing management
• R – Team player; able to relate to suppliers, colleagues and team members.
• D – Ability in organizing and coordinating activities.
• D – Good negotiation skills
• D – Advanced level in Microsoft Office Excel
• D – Knowledge on Dangerous Goods storage and handling is a plus.
• D – Knowledge on JDE Logistics modules

COMPLEX CRITERIA

Professional skills:

Complex Criteria

Professional skills:

R – Customs & Tax experience

R – Understanding of stock rotation methodologies, particularly FIFO.

   R – Good knowledge of the documentation for importation in Ivory Coast

D – Production planning

Personal skills:

R- Team player; able to relate to suppliers, colleagues and team members. 

           R- Ability in organizing and coordinating activities.

           R- Customer oriented

D- Appetite for continuous improvement and solution driven

D- Excellent interpersonal skills and be able to work in a diverse and multicultural environment. 

D- Ability to work in a fast-paced environment

Previous / Professional Expérience

Relevant experience of 5years in Supply chain / Logistics  

BIC World is an Equal Opportunity Employer. We strongly commit to hiring people with different backgrounds and experiences to help us build better products, make better decisions, and better serve our customers. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, veteran status, disability status, or similar characteristics. All employment is decided based on qualifications, merit, and business need.

BIC World is not seeking assistance or accepting unsolicited resumes from search firms for this employment opportunity. Regardless of past practice, all resumes submitted by search firms to any team member at BIC via email, or directly to a BIC team member in any form without a valid written search agreement in place for that position will be deemed the sole property of BIC, and no fee will be paid in the event the candidate is hired by BIC as a result of the referral or through other means.