Key Account Manager (Action)

The purpose of this position is to manage international top customer ACTION to drive penetration-led growth, leveraging distribution, visibility and affordability to win shoppers’ preference in-store, while building customer’s intimacy and partnership, and delivering sales and profitability objectives. Collaborate with countries Sales team to lead customer’s sales expansion across markets and with cross-functional group stakeholders for the development of growth levers, such as range and price-pack-architecture. Support full regional Discounters channel acceleration, as a key growth engine, and collaborate to the coordination.

Main Responsibilities

International KAM excellence

• Defining Customer growth plan, with a regional development view, coordinating with countries sales team about markets opportunities and securing cross-channels harmonization.
• Synchronize central and local customer management to maximize growth opportunities.
• Executing plans to deliver results, through effective commercial negotiation, operations and tracking.
• Continuative development of Customer expertise, Customer Value Proposition and Catman, as a growth enabler.
• Build strong customer intimacy, partnership and JBP. Establish top2top routines focused on categories development.
• Lead cross-functional collaboration with main group stakeholders to develop key growth levers, as range, price-pack-architecture, pricing, catman and visibility tools, in alignment with categories and channel strategy.

Support EU Discounters channel acceleration

• Collaborate to EU Discounters channel development: support regional planning definition and coordination, contribute in strengthening channel expertise within EU organization, teamwork with countries KAMs in scaling winning proposition into other customers, support animating/engaging EU Discounters teams community and lead or participate to specific projects focused on the channel acceleration.

Qualifications:

• Experience and demonstrated success in ACTION key account management, including strong knowledge of customer’s business model and ownership of key levers for range distribution and visibility in-store development.
• Strong international customer skills, including customer growth planning aligned with internal stakeholders for development across markets, optimizing customer management between central and local initiatives.
• Excellence in negotiation skills, JBP, and ability to build long-lasting customer partnership and intimacy.
• Strong Customer and shopper centric mindset.
• Commercial competence in aligning assortment, price, promo and other success levers to a winning Customer value proposition to achieve sales and profitability objectives.
• Cross-functional leadership, ability to coordinate across departments and markets, including experience in cross-functional collaboration on customer range development.
• Broader knowledge of full regional discounters channel, including other international and key local customers.
• Influencing skills and ability to engage senior stakeholders in a complex international matrix environment.
• Result-oriented, managerial courage and entrepreneurial attitude on customer/channel growth.
• Knowledge of catman and price-pack-architecture principles is considered a plus.
• Effective communication skills, with strong presentation and storytelling skills.
• Excellent ability to proactively engaged communities among different markets and functions, with optimal networking, sharing and alignment on objectives
• Native dutch speaker, Fluent business English 

ADDITIONAL INFORMATION 

• Ability to travel, based on Customer Management need.

What We Offer:

• Competitive Salary and Benefits Package: Enjoy a comprehensive compensation package that includes meal vouchers, Hospitalization insurance and Group insurance
• Vacation Days: 30 days 
• Flexible Working: Benefit from 2 home office days per week to balance work and personal life.
• Opportunities for Growth: Enjoy clear paths for career advancement within a global brand.
• Dynamic Environment: Work in a vibrant, innovative, and inclusive company culture in brand new offices.
• Continuous Learning: Access ongoing learning and development opportunities through hands-on experience and formal training programs.
• Participation to external events such as conferences, Webinars & networkings
• Be part of the market leader in its segment, known for its strong brand awareness
• Great Colleagues: Join a supportive and dynamic team with an amazing team-spirit.

BIC World is an Equal Opportunity Employer. We strongly commit to hiring people with different backgrounds and experiences to help us build better products, make better decisions, and better serve our customers. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, veteran status, disability status, or similar characteristics. All employment is decided based on qualifications, merit, and business need.

BIC World is not seeking assistance or accepting unsolicited resumes from search firms for this employment opportunity. Regardless of past practice, all resumes submitted by search firms to any team member at BIC via email, or directly to a BIC team member in any form without a valid written search agreement in place for that position will be deemed the sole property of BIC, and no fee will be paid in the event the candidate is hired by BIC as a result of the referral or through other means.