Key Account Manager

By reporting to the sales manager cluster northern Europe of BIC Graphic Europe (BGE), you will be responsible to achieve maximum sales profitability and achieve a quarterly / yearly defined growth target.

Countries to manage: Sweden, Denmark and Norway

What you'll do:

• Promote/sell/secure orders from existing and prospective customers through a relationship-based approach.
• Demonstrate products and services to existing/potential customers and assists them in selecting those best suited to their needs.
• Develop the market share of BIC products, (B2B) based on fixed goals and accomplishing sales targets
• Focus on establishing working relationships with existing customers (visiting or by phone) and develop the distribution of BIC products in line with sales policy;
• Ensure future business through constant and complete prospecting within the sales area;
• Provide information on our range, pricing, promotions; developing & follow up promotion plans in area
• Introduce new products & developing penetration in market
• Manage the budget per customer and ensure maximum optimization of the budget & and implementing measures to correct budget deviations
• Communicate with other departments such as Marketing & Customer Service: be alert to changes in the local market and signals coming from end users, customers and buyers and competitor activities;
• Work following an optimized routing plan in line with the cycle planner as agreed with the line manager; weekly planning system and daily reporting method through Siebel).
• Report directly to Sales Manager, inform him/her about your activities, results and experiences on the field, actively provide feedback on Market, Competitors activities & key customers’ needs.
• Follow up complaints & returns from Customers to react & build action plan to smooth the impact on the business.
• Prepare every visit accurately considering main topics to understand from the customer: Turn Over with BIC, Turn Over as Business, Main product families interest…questions to explore new opportunities & needs from the customer.
• When needed, deploy training for Customers' Sales Force, giving advice & support to promote our products in the Market.
• Follow up Customers have the Samples, Sales Kits…needed to develop Sales target.

What we're looking for in you: 

• Mid-high level education in business.
• 5 years’ experience as Sales Rep. Specific sales training will be an advantage.
• Bilingual Swedish and fluent in English (spoken and written). Danish and Norwegian would be a plus. 
• MS Office knowledge.
• Customer focus.
• Drive for results.
• Planning and organization: think ahead and plan, manage priorities and prepare customer visits.
• High Assertiveness: interpersonal and Communication skills.
• Team player.
• Autonomy, initiative, responsibility.
• Analytical thinking.

Frequent travelling required

BIC World is an Equal Opportunity Employer. We strongly commit to hiring people with different backgrounds and experiences to help us build better products, make better decisions, and better serve our customers. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, veteran status, disability status, or similar characteristics. All employment is decided based on qualifications, merit, and business need.

BIC World is not seeking assistance or accepting unsolicited resumes from search firms for this employment opportunity. Regardless of past practice, all resumes submitted by search firms to any team member at BIC via email, or directly to a BIC team member in any form without a valid written search agreement in place for that position will be deemed the sole property of BIC, and no fee will be paid in the event the candidate is hired by BIC as a result of the referral or through other means.