Manager, People & Workplace Experience

For over 75 years, BIC has been creating ingeniously simple and joyful products that are a part of every heart and home. As a member of our team, you'll be a part of reigniting a beloved brand as we continue to reimagine everyday essentials in new, sustainable and responsible ways.

Our "roll up your sleeves and get the job done" approach to work creates an environment where self-starters, problem solvers and innovative thinkers thrive. BIC team members are empowered to take ownership of their careers and bring their unique perspectives to the table to make a meaningful impact on our mission.

It's a colorful world - make your mark by joining the BIC team today.

The Manager, People & Workplace Experience plays a dual role at our Shelton, Connecticut office, combining responsibility for management of workplace and site operations. He/she acts as a key partner to leadership, ensuring an engaging employee experience while providing a safe, efficient, and inspiring work environment.

Key Responsibilities:

 Workplace Leadership: 

• Define and implement the social & engagement strategy for the site in close collaboration with HR Leadership team in Shelton
• Plan and execute high-impact Engagement projects enhancing employee engagement, well-being, and company culture.
• Partner with Employee Resource Groups (ERGs) to support their annual event calendar, ensuring alignment with site activities, smooth coordination of logistics, and consistent visibility across the employee experience. 

Employee Experience

• Drive the Employee Journey:
  • Induction seminars and onboarding programs.
  • Celebration & recognition initiatives
  • Own the design and updating of Service Anniversary Award Program

Quality of Work Life

• Implement innovative well-being programs such as:
  • Health & well-being programs (Cancer & Chronic Disease support, Mental Health awareness).
  • Sports & wellness activities (challenges, classes, nutrition guidance).

 Culture, Engagement & Belonging

• Foster One BIC momentum, strengthening cohesion, identity, and collective energy.
• Manage and organize/oversee team-building highlights: celebrations, after-work events, team gatherings, breakfasts, annual holiday celebrations etc..
• Develop internal communities and networks (managers, ambassadors, employee resource groups).

Facility Management & Workplace 

• Oversee building and infrastructure operations: preventive/corrective maintenance, safety compliance, and space optimization.
• Manage workplace and employee services: reception, mail, printing, catering, concierge, cleaning, waste management, cafeteria & company store management.
• Ensure health, safety & environment compliance: workplace safety policies, evacuation plans, and fire drills, etc.
• Act as POC for site specific policy updates and improvements ensuring alignment with leadership and communication to the Shelton population.
• Oversee management of fleet car accounts

Workforce Compliance Reporting 

• Oversee and manage Affirmative Action Plan (AAP/APP) reporting, ensuring compliance with federal, state, and local regulations across all sites.
• Maintain and update Equal Employment Opportunity (EEO) and Veterans’ (VETs) reporting, ensuring accuracy and timely submission.
• Coordinate with the Legal department and external vendor (Berkshire) to prepare, validate, and file all required reports.
• Collaborate with HR, Talent Acquisition, and site leadership to collect and analyze workforce data for reporting purposes.
• Ensure all reporting deadlines are met and documentation is maintained for audits and compliance reviews.

Policy Database Management 

• Maintain the Shelton policy database, ensuring it accurately reflects all policies listed on the Shelton HR Portal.
• Track policy ownership and status, including whether a policy is current, under review, or requires updates.
• Conduct periodic check-ins with policy owners to confirm review cycles and identify necessary updates.
• Ensure annual updates are completed in accordance with benefit changes, in partnership with the Total Rewards team.
• Maintain and update policy information directly within the HR Portal to ensure accuracy and accessibility.

Qualifications

• Bachelor’s degree in Business Administration, Human Resources, Facilities Management, or related field; Master’s preferred.

• 7+ years of experience in workplace operations, facilities, or employee experience roles within a corporate environment.

• Proven ability to manage site operations, engagement programs, and compliance reporting (AAP, EEO, VETs).

• Strong knowledge of health, safety, and environmental (HSE) standards.

• Skilled in project management, vendor coordination, and policy administration.

• Excellent communication, organization, and stakeholder management skills.

• Collaborative leader with a proactive, solution-oriented mindset.

• Proficient in Microsoft Office Suite; familiarity with HR or facility systems a plus.

• On-site presence required in Shelton, CT, with flexibility for events or travel as needed.

BIC is an Equal Opportunity Employer. We strongly commit to hiring people with different backgrounds and experiences to help us build better products, make better decisions, and better serve our customers. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, veteran status, disability status, or similar characteristics. All employment is decided based on qualifications, merit, and business need.

BIC is not seeking assistance or accepting unsolicited resumes from search firms for this employment opportunity. Regardless of past practice, all resumes submitted by search firms to any team member at BIC via email, or directly to a BIC team member in any form without a valid written search agreement in place for that position will be deemed the sole property of BIC, and no fee will be paid in the event the candidate is hired by BIC as a result of the referral or through other means.