Warehouse Operator IV

Charlotte, US

BIC

On site

Description:

Join BIC World, a community of brands dedicated to creating ingeniously simple and joyful products that have been part of hearts and homes for over 75 years. We are committed to growing our iconic and innovative brands by reimagining everyday essentials in new, sustainable, and responsible ways.

Our culture encourages a "roll up your sleeves and get the job done" mindset, ensuring self-starters, problem solvers, and innovative thinkers can truly thrive. At BIC World, you are empowered to take ownership of your career and use your unique perspective to make a meaningful, global impact on our mission.

Job Summary:

The Inventory Exception Specialist is responsible for identifying, analyzing, and resolving inventory discrepancies within a warehouse or distribution center. This role plays a critical part in maintaining inventory accuracy by conducting root cause analysis, collaborating with cross-functional teams, and implementing corrective actions to prevent recurring issues.

Key Responsibilities:

Investigate and resolve inventory discrepancies, including shortages, overages, and misplacements
Conduct root cause analysis on inventory variances and document findings
Reconcile system inventory with physical counts through cycle counts and audits
Collaborate with operations, receiving, shipping, and quality teams to resolve exceptions
Monitor and manage exception reports, ensuring timely and accurate resolution
Maintain detailed records of inventory adjustments and investigations
Identify trends and recommend process improvements to reduce recurring discrepancies
Support cycle count programs and assist with physical inventory audits
Ensure compliance with company policies and inventory control procedures

Other duties as assigned

Qualifications:

High School diploma / GED is preferred
Minimum of 1 year of related experience in a warehouse environment
Working knowledge to work accurately through WMS and Microsoft Office systems
Maintain business confidentiality
Must have good communication skills – both verbal and written
Available to work overtime, weekends, and holidays as needed
Must display a strong work ethic and sense of urgency
Ability to work in a team-based, feedback friendly, environment
Display high attention to detail and a process-driven mindset
Must be knowledgeable and abide by all company safety policies and procedures
Previous work experience in a production, warehouse, or manufacturing environment
Ability to be on your feet for 8+ hours a day
Must be able to work in a production environment that involves lifting boxes and product up to 40 pounds.

Preferred Skills:

Experience with RF scanners and inventory tracking systems
Familiarity with cycle counting and inventory audit processes

BIC World is an Equal Opportunity Employer. We strongly commit to hiring people with different backgrounds and experiences to help us build better products, make better decisions, and better serve our customers. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, veteran status, disability status, or similar characteristics. All employment is decided based on qualifications, merit, and business need.

BIC World is not seeking assistance or accepting unsolicited resumes from search firms for this employment opportunity. Regardless of past practice, all resumes submitted by search firms to any team member at BIC via email, or directly to a BIC team member in any form without a valid written search agreement in place for that position will be deemed the sole property of BIC, and no fee will be paid in the event the candidate is hired by BIC as a result of the referral or through other means.