Supply Chain at BIC World: Creating Everyday Impact
Across BIC World, our Supply Chain teams play a critical role in keeping our products moving — from planning and forecasting to customer delivery and payment. Spanning regions, business lines, and functions, these teams work behind the scenes to solve complex challenges, support growth, and deliver for customers every day.
Here’s how a few Supply Chain team members describe their roles, their impact, and what makes this work meaningful.
Serving Customers Across Regions
Emmanuel – Customer Service & Supply Chain, Western & Central Africa
Leading customer service and supply chain operations across 22 countries, Emmanuel focuses on reliability, trust, and proactive problem-solving. His work ensures customers receive the right products at the right time, even in complex operating environments.
By improving ordering processes, strengthening on-time delivery, and empowering his team to act quickly, Emmanuel helps build long-term customer confidence across the region.
“Every supply chain decision should start with how it impacts our customers.”
Balancing Availability and Efficiency
Lorenzo – Supply Planning Senior Manager, Latin America
Lorenzo leads supply planning across multiple Latin American markets and business lines, while also driving collaborative planning with key customers. His role sits at the intersection of data, forecasting, and cross-functional alignment.
By closely monitoring trends and working hand-in-hand with Sales, Manufacturing, and Demand Planning, Lorenzo helps maintain strong service levels while keeping inventory healthy — delivering value for both customers and the business.
“The best supply chain decisions come from thinking end-to-end and working as One BIC.”
Connecting Orders to Everyday Life
Lyubomira – Senior Manager, Order to Cash, Europe
Based in Sofia, Lyubomira leads BIC’s Order to Cash team for Europe, managing customer orders and payments across multiple countries. Her team works closely with logistics, sales, and finance to ensure smooth delivery and revenue flow.
By enabling fast, efficient order processing, her work helps ensure BIC products are available to consumers when and where they need them.
“Supply Chain lets you work across cultures while making a real, everyday difference.”
Enabling the System Behind the Scenes
Anamaria – Forecasting & Digital Enablement
Anamaria owns the forecasting process and digital roadmap, focusing on improving tools and empowering teams to work more effectively. Her role translates complexity into scalable, user-friendly solutions.
Through training, change guidance, and community-building, she helps teams operate confidently — strengthening the systems that keep Supply Chain running smoothly.
“The real power of Supply Chain comes from understanding the whole system.”
One Team, Shared Impact
While their roles vary, each of these team members contributes to the same goal: ensuring BIC delivers for customers through collaboration, innovation, and care. Together, they bring our employer brand to life — creating everyday impact across regions and functions.
Explore Supply Chain careers at BIC World and discover how you can be part of the impact.
