eCommerce Global Senior Manager

For over 75 years, BIC has been creating ingeniously simple and joyful products that are a part of every heart and home. As a member of our team, you'll be a part of reigniting a beloved brand as we continue to reimagine everyday essentials in new, sustainable and responsible ways.

Our "roll up your sleeves and get the job done" approach to work creates an environment where self-starters, problem solvers and innovative thinkers thrive. BIC team members are empowered to take ownership of their careers and bring their unique perspectives to the table to make a meaningful impact on our mission.

It's a colorful world - make your mark by joining the BIC team today.

As Senior Manager, Global eCommerce, you will play a central leadership role in driving the company’s global strategy and operational excellence in the eCommerce sales channel including Omnichannel, eB2B and Pureplay, with a focus on Amazon. Winning on eCommerce is critical to deliver our overall growth goals. Reporting to the Director of Global eCommerce and Digital Capabilities, you'll have one direct report a Manager of Global eCommerce Analytics and work through a matrix organization comprised of Senior leaders, General managers, Marketing Directors, Finance, and Supply chain. You will set our long-term eCommerce strategy and targets for each region and will own and deliver strategic initiatives including the global Amazon dashboard, global portfolio optimization, P&L tracking, regional training, and new market launch support. In the role, you will also be responsible for global eCommerce reporting and analytics across all regions and customer channels. You'll own and deliver eCommerce financial data to leadership monthly, and to the Management board on a quarterly basis.

What you'll do:

• Global Strategy Development: Develop & implement a cohesive global eCommerce Sales strategy and specifically a global Amazon Strategy (both 1P & 3P) that aligns with the company’s commercial goals, aligning KPIs with sales, marketing, and operational priorities. Develop a 3-year sales roadmap, set eCommerce targets for regions, and drive accountability across teams.

• Global Amazon P&L Management (1P & 3P): Develop and track Amazon P&L targets and key strategies for profit improvement across regions. Create and align a global framework for Amazon trading terms to drive consistency and profitability across regions, especially in the newer Amazon markets.

• Global eCommerce Portfolio Development: Develop and steer a global eCommerce portfolio that aligns to customer and consumer needs while driving profitability for BIC. Collaborate with Category teams, supply chain, and KAMs on efficient management, production, and forecasting of core product assortment and exclusive SKUs.

• Oversee 1 direct report responsible for Total BIC eCommerce reporting and data analytics including methodology and financial alignment, reporting monthly to leadership and quarterly to the investor relations team. Additionally Launch and build the new Amazon Dashboard together with IT and external vendor partners.

• Upskill the organization via training modules, playbook expansion and KAM certification. This includes preparing new eCommerce and Amazon market teams in launching, including hands-on onboarding of new key account and country personnel as to how to holistically launch and manage the Amazon account including finance, logistics, assortment, negotiations, portfolio and advertising.

Qualifications

• 7+ years’ experience in eCommerce, retail media, and/or digital shelf management

• Bachelor’s degree required 

• 3+ years of Amazon account management. 1P required, 3P preferred. 

• 5+ years in CPG (Supplier or Retailer) in marketing, sales, or merchandising roles

• Proficiency in Amazon Advertising and retail media KPIs 

• Data analytics, PowerBI experience, P&L proficiency 

• SEO and content strategies for e-commerce

• Strong quantitative and communication skills are a must

• Strong team orientation skills

• Proven ability to influence at all levels of an organization

• Willingness to travel up to 10%

BIC is an Equal Opportunity Employer. We strongly commit to hiring people with different backgrounds and experiences to help us build better products, make better decisions, and better serve our customers. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, veteran status, disability status, or similar characteristics. All employment is decided based on qualifications, merit, and business need.

BIC is not seeking assistance or accepting unsolicited resumes from search firms for this employment opportunity. Regardless of past practice, all resumes submitted by search firms to any team member at BIC via email, or directly to a BIC team member in any form without a valid written search agreement in place for that position will be deemed the sole property of BIC, and no fee will be paid in the event the candidate is hired by BIC as a result of the referral or through other means