Key Account Manager - Soriana & HEB


Monterrey, Nuevo Leon, MX

For over 75 years, BIC has been creating ingeniously simple and joyful products that are a part of every heart and home.


As a member of our team, you'll be a part of reigniting a beloved brand as we continue to reimagine everyday essentials in new, sustainable and responsible ways.

Our "roll up your sleeves and get the job done" approach to work creates an environment where self-starters, problem solvers and innovative thinkers thrive. BIC team members are empowered to take ownership of their careers and bring their unique perspectives to the table to make a meaningful impact on our mission.


It's a colorful world - make your mark by joining the BIC team today.


Job Description


As a Key Account Manager for the Modern Channel, you'll be responsible to develop key growth sales strategies, tactics, and action plans. Successful execution of these strategies is required to achieve your financial targets. The Key Account Manager plays a strategic role in building creative sales strategies that are focused on consumer satisfaction and revenue generation for the business.


What You’ll Do:


  • Strategy: The Key Account Manager plays a strategic role in building creative sales strategies that are focused on consumer satisfaction and revenue generation for the business.
  • Analytics: The Key Account Manager also plays an analytical role in conducting research and performing analyses on the performance of the sales department ensuring prompt delivery and accuracy of daily/weekly/monthly/quarterly reports to senior management
  • Relationship: - Develop and maintain strong relationships with the client that generate higher revenues for the company.
  • Collaboration: Communicate and collaborate with trade marketing, marketing, finance and logistics departments to ensure key customer needs are met. Develop a thorough understanding of key customer needs and requirements and prepare customized solutions.
  • Other Duties: Maintain healthy customer portfolio. Monetize the client's catalog.


Projects You’ll Work On:


  • Develop and maintain strong relationships with key personnel at Modern customers to achieve objectives.
  • Meet or exceed assigned sales budget and achieve distribution, pricing strategy, promotion and visibility objectives to increase market share within key product segments.
  • Design strategic plans aligned to the organization and the customer to sustainably increase our net sales indicators, as well as customer sell out.
  • Forecast accuracy.




  • Bachelor’s degree in Communications, Business Administration, Business Management, Marketing, or any other related filed. An equivalent of this requirement in working experience is also acceptable.
  • A candidate for this position must have had working experience of at least 3-6 years in a sales position within a complex and fast-paced business environment.
  • Proven successful track record in sales, with an understanding of the strategic approach to long term objectives, and the strength of commercial returns from a partnering approach
  • Results driven, possessing a proven track record of delivering against targets
  • Strong business development and organization skills
  • A solution focused approach to team and stakeholder problems, who can lead by example.
  • Strong communication skills both internally and externally, with the ability to influence and debate at senior levels, in order to get the right result.
  • Strong leadership skills with the ability to motivate and get the best out of a team, proven with experience.
  • Previous experience of leading a large multi-skilled team, with the ability to coach, guide and be a knowledge base in commercial, marketing and communication.
  • Extensive experience in commercial roles with relevant industry knowledge.
  • Intermediate English level - desirable
  • Availability to work in Monterrey


BIC is an Equal Opportunity Employer. We strongly commit to hiring people with different backgrounds and experiences to help us build better products, make better decisions, and better serve our customers. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, veteran status, disability status, or similar characteristics. All employment is decided based on qualifications, merit, and business need.


BIC is not seeking assistance or accepting unsolicited resumes from search firms for this employment opportunity. Regardless of past practice, all resumes submitted by search firms to any team member at BIC via email, or directly to a BIC team member in any form without a valid written search agreement in place for that position will be deemed the sole property of BIC, and no fee will be paid in the event the candidate is hired by BIC as a result of the referral or through other means