Quality Assurance Team Lead

For over 75 years, BIC has been creating ingeniously simple and joyful products that are a part of every heart and home.

As a member of our team, you'll be a part of reigniting a beloved brand as we continue to reimagine everyday essentials in new, sustainable and responsible ways.

Our "roll up your sleeves and get the job done" approach to work creates an environment where self-starters, problem solvers and innovative thinkers thrive. BIC team members are empowered to take ownership of their careers and bring their unique perspectives to the table to make a meaningful impact on our mission.

It's a colorful world - make your mark by joining the BIC team today.

JOB DESCRIPTION 

Main Duties and Responsibilities

• Coordinate all Quality Management System (QMS) activities in the Plant.
• Coordinate all Quality related RCA with applicable action plan.
• Ensure document control for policies, procedures, and processes are maintained.
• Preparation of applicable Process SOPs and technical specification
• Follow up on equipment use, maintenance, modification, and procurement for the Laboratory.
• Document Process/product Change control Management System and ensure corrective and preventive actions (CAPA) are implemented.
• Coordinate Quality Control Laboratory activities/Process control for Raw, Packaging Materials and Finished good analysis.
• Work closely with SON for renewal of applicable certificate.  
• Conduct Quality Risk Management for all Process stages and ensure mitigation plans are established and followed up.
• Anchor and Participate in all Product complaint processes and ensure RCA analysis are carried out to prevent reoccurrence,
• Work closely with relevant departments to ensure conformity with packaging designs, specifications.
• Engage in Suppliers /Vendor audit and evaluation for local vendors.
• Preparation and co- approval of Packaging material artworks for new and existing vendors.
• Ensure compliance to cGMP of manufacturing processes and personnel.
• Conduct QMS   trainings for operations departments. (Production. Engineering, QA/QC, Warehouse).
• Track daily process/Product deviation for applicable investigation.
• Carry out Process validation and Equipment Qualifications.

Key Performance Indicators

• Zero Product Recall
• No customer complaint resulted from process failure or poor-Quality checks.
• Achieved Customer Satisfaction through customer feedback.
• Acquire all regulatory and compliance licenses for the business operations with all relevant government bodies
• The quality aspect in Overall Equipment Effectiveness is achieved and sustained
• Achieved >95% Quality training planned for the year.

JOB SPECIFICATIONS 

Academic qualifications

B.Sc /HND in Chemistry, Industrial Chemistry or any other Science related discipline with over 5 years working experience in FMCG, Pharmaceuticals , Plastic industries . preferably a supervisory role.

Professional qualifications

Member of Institute of Chemist of Nigeria (a plus)

Strong knowledge of QMS.

Strong Proficient computer skills, including Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel)

Strong management skills with ability to supervise multiple teams

Strict adherence to company standards and safety procedures

Work experience: 5 years’ previous experience as Quality Officer/ Team lead or Supervisor.

Required Skills

Displays Strategic Agility:

Understands and leverages LSNL/BIC business model, thinks strategically, generates breakthrough ideas, thinks global; acts local

Drives for Results:

Plays to Win! translates strategies into rigorous plans, seizes opportunities

Champions MPD:

Masters BIC Universal Business Language, delivers first time accuracy, ensures Safety/Quality

Engages Others:

Leads by example, delivers impactful communications, promotes teamwork and inclusion, works across borders & boundaries

Acts with Courage:

Addresses issues, takes risks, makes timely decisions

Develops Self & Others:

Invests in oneself, leads effectively promotes collective performance, builds workforce for the future

Ethics:   

Conducts daily business with honesty, trustworthiness and respect

Simplicity:

Believes that simple solutions are often the best solutions. When faced with complexity, responds with clarity

Teamwork:

Believe that a diversity of people from different cultures keeps our minds open to new opportunities, and that working in teams allows us to take advantage of these opportunities

Ingenuity:

Finds clever, practical and efficient solutions to the challenges that confront us

Responsibility:

Delivers our commitments to consumers, customers and colleagues, and we hold ourselves accountable for our work and our decisions

BIC is an Equal Opportunity Employer. We strongly commit to hiring people with different backgrounds and experiences to help us build better products, make better decisions, and better serve our customers. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, veteran status, disability status, or similar characteristics. All employment is decided based on qualifications, merit, and business need.

BIC is not seeking assistance or accepting unsolicited resumes from search firms for this employment opportunity. Regardless of past practice, all resumes submitted by search firms to any team member at BIC via email, or directly to a BIC team member in any form without a valid written search agreement in place for that position will be deemed the sole property of BIC, and no fee will be paid in the event the candidate is hired by BIC as a result of the referral or through other means.