Creative Operations Specialist

For over 75 years, BIC has been creating ingeniously simple and joyful products that are a part of every heart and home.

As a member of our team, you'll be a part of reigniting a beloved brand as we continue to reimagine everyday essentials in new, sustainable and responsible ways.

Our "roll up your sleeves and get the job done" approach to work creates an environment where self-starters, problem solvers and innovative thinkers thrive. BIC team members are empowered to take ownership of their careers and bring their unique perspectives to the table to make a meaningful impact on our mission.

It's a colorful world - make your mark by joining the BIC team today.

We strive to provide a comprehensive benefits package that supports the well-being and professional growth of our team members. As a member of Team BIC, you’ll have access to a range of benefits designed to enhance your physical, emotional and financial wellness.  In many of our locations, we offer team members:  

• Competitive compensation and recognition  
• Hybrid work environment and flexible approach to work  
• Retirement and financial savings options  
• Well-being and mental health support 
• Parental leave  
• Physical well-being initiatives and health insurance plans  
• Professional development opportunities 
• Volunteer opportunities  

BIC is seeking a Creative Operations Specialist to play a critical role in supporting our overall marketing team. In this position, which sits within the creative team in the marketing department, you will be responsible for ensuring smooth coordination between the Skin Creative internal team, cross-functional teams, and external resources.

In this role you will help ensure the delivery of high-quality, on-brand assets by maintaining creative workflows, implementing production process efficiencies, and managing project timelines. Strong organizational skills and the ability to collaborate effectively across departments are essential, as this role will drive accountability and oversee key projects from inception to completion. Additionally, you will manage various marketing platforms and tools, ensuring that all assets are delivered accurately and on time. 

Your main missions will be following: 

• Co-own and maintain the Marketing Calendar, ensuring it is up-to-date and accurate. 

• Manage the creative briefing process by partnering with cross-functional teams to clarify asset direction and drive timely, accurate delivery of requirements, specifications, and formats across channels, including websites, paid and organic media, packaging, retail, email, copy, merchandising, and more. 

• Support the sales team by capturing collateral and asset needs within the calendar and during creative production activities, including photoshoots. 

• Coordinate communications and requests with outside agencies and freelancers. 

• Assist with production on photoshoots. 

• Identify and implement solutions to automate, standardize, and drive efficiencies across Marketing Operations. 

• Manage the creative team’s project management tool (ClickUp) to seamlessly track creative workflows and project progress. 

• Oversee the BIC digital asset library (DAL) to ensure team members have easy access to compliant, on-brand, and up-to-date brand assets. 

• Foster collaboration and communication between departments by participating in content strategy discussions to align creative outputs with overall marketing goals. 

• Conduct quality assurance checks on creative assets before final delivery. 

• Stay current with industry trends to ensure the team remains innovative and competitive. 

• Conduct post-project evaluations to identify areas for improvement. 

What you'll bring to BIC:

• Bachelor’s degree in Marketing, Communications, Graphic Design, or a related field. 

• 2-4 years of experience in a creative role within an agency, or in the CPG, fashion, or beauty industry. 

• Experience or interest in working within a creative team or creative industries. 

• Proven track record of managing complex creative projects with multiple stakeholders and output requirements. 

• Exceptional project management skills with the ability to manage multiple projects and deadlines. 

• Excellent communication and interpersonal skills. 

• Understanding of how to translate brand strategy, consumer insights, and market trends into high-impact creative brand assets. 

• Impeccable attention to detail and a commitment to delivering high-quality work. 

• Familiarity with project management tools and software (e.g., Microsoft Office, ClickUp). 

• Capable of operating within creative tools and software (e.g., Adobe Creative Suite) is a plus but not required. 

• Ability to creatively solve problems and adapt to changing priorities. 

BIC is an Equal Opportunity Employer. We strongly commit to hiring people with different backgrounds and experiences to help us build better products, make better decisions, and better serve our customers. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, veteran status, disability status, or similar characteristics. All employment is decided based on qualifications, merit, and business need.

BIC is not seeking assistance or accepting unsolicited resumes from search firms for this employment opportunity. Regardless of past practice, all resumes submitted by search firms to any team member at BIC via email, or directly to a BIC team member in any form without a valid written search agreement in place for that position will be deemed the sole property of BIC, and no fee will be paid in the event the candidate is hired by BIC as a result of the referral or through other means

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