Data Support Associate

For over 75 years, BIC has been creating ingeniously simple and joyful products that are a part of every heart and home.

As a member of our team, you'll be a part of reigniting a beloved brand as we continue to reimagine everyday essentials in new, sustainable and responsible ways.

Our "roll up your sleeves and get the job done" approach to work creates an environment where self-starters, problem solvers and innovative thinkers thrive. BIC team members are empowered to take ownership of their careers and bring their unique perspectives to the table to make a meaningful impact on our mission.

It's a colorful world - make your mark by joining the BIC team today.

What You'll Do:

• Set-up the Data Support and Continuous Improvement Management function in BIC:
• Create, assess, and manage customer accounts by recording pertinent account details.
• Establish and uphold pricing and promotional discounts.
• Set up and maintain product cross-references.
• Facilitate communication between BIC Sofia and subsidiaries/Europe concerning the planning and follow-up of promotional campaigns.
• Play a role in implementing new services proposed by internal and external customers in a project management capacity.
• Conduct process analyses to identify opportunities for enhancement.
• Provide data extracts for project purposes.
• Monitor requests in the ticketing system and enhance data quality.
• Contribute to the implementation of new services proposed by internal and external customers in a project management capacity.
• Engage in IT-related tasks such as system upgrades and the creation of automated dashboards.
• Analyze processes to identify areas for improvement.

What You'll Bring To BIC:

• High school degree (University education is desired) 
• 1-2 year of experience in a Shared Services of a FMCG company 
• Advanced English 
• Exposure to ERPs; JDE is a plus.
• Data supports orientation and attention to details
• Ability to work in teams, with deadlines and time pressure.
• Organization and planning skills 
• Professional and efficient use of tools and IT systems
• Strong data focus, high ethical standards 

What We Offer You:

• We provide comprehensive health and life coverage that is your safety net in times of need.
• Hybrid model of working.
• Multisport card – fully covered by the Company.
• Food Vouchers - 200 BGN.
• Transportation and Communication Allowance – 60 BGN.
• Coffee, Fruits, and Healthy Food in the office.
• Work environment a diverse community united by shared goals and values, ambitious and driven by a friendly atmosphere.

BIC is an Equal Opportunity Employer. We strongly commit to hiring people with different backgrounds and experiences to help us build better products, make better decisions, and better serve our customers. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, veteran status, disability status, or similar characteristics. All employment is decided based on qualifications, merit, and business need.

BIC is not seeking assistance or accepting unsolicited resumes from search firms for this employment opportunity. Regardless of past practice, all resumes submitted by search firms to any team member at BIC via email, or directly to a BIC team member in any form without a valid written search agreement in place for that position will be deemed the sole property of BIC, and no fee will be paid in the event the candidate is hired by BIC as a result of the referral or through other means.

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