Sr Manager, Operational Procurement

Global Procurement

For over 75 years, BIC has been creating ingeniously simple and joyful products that are a part of every heart and home.


As a member of our team, you'll be a part of reigniting a beloved brand as we continue to reimagine everyday essentials in new, sustainable and responsible ways.


Our "roll up your sleeves and get the job done" approach to work creates an environment where self-starters, problem solvers and innovative thinkers thrive. BIC team members are empowered to take ownership of their careers and bring their unique perspectives to the table to make a meaningful impact on our mission.


It's a colorful world - make your mark by joining the BIC team today.


What You'll Do:

  • Operational procurement processes, aiming standardization, automation and processes efficiencies ensuring and optimal service delivery
  • Sustaining the organization day-to-day business operations and accountable for the insource and outsource full end to end service delivered across all regions
  • Leading the Operational Procurement organization - PO check, Helpdesk, Vendor and Content management teams- ensuring the strategy execution and goals achievement through a solid performance and team leadership and development
  • Acting as the functional business owner of the procurement to pay technologies and platforms
  • Manage the correct flow of orders, daily follow up and contact with suppliers to guarantee the material available according to the lead time
  • Leads PO check, Helpdesk, vendor and content management processes and teams.
  • Ensure service is delivered within global and local laws and regulations
  • Ensure SLA’s and KPI’s for the different services: PO check, Helpdesk, vendor and content management teams.
  • SPOC for overall global service delivery centers to ensure a global performance service for all BIC entities.
  • Build a centralized master data and contract management to drive consistency and  reduce administration tasks
  • Provide input to identify and develop new strategic suppliers to ensure the value chain is sustained. Evaluate suppliers data shared by Analytics team, in terms of quality, risk (with Risk Manager), capacity allocated, OTIF, and diversity of their products if and when demanded by regional manager.
  • Team Management
  • Lead Continues process improvements and Innovations that add value to BIC.
  • Responsible for the implementation, proper use, new releases and updates of the procure to pay technologies and platforms from a functional owner perspective


What You'll Bring To BIC:

  • University degree
  • Significant experience in Procurement area (at least 5 years in transactional/operational procurement in a Global Business Services environment), within a large multinational organization.
  • Wealth of experience in leading and developing teams
  • Strong understanding and experience of Procurement transformation
  • Experience in managing operational performance / objectives in Procurement area to ensure delivery of the SLAs, stakeholders' satisfaction, and metrics.
  • Experience with Procurement systems and supporting technologies (experience with Ivalua would be considered a strong advantage)
  • Experience in driving cross-functional collaboration
  • Experience in process design and improvement
  • Excellent team leadership and ability to manage across borders and in a matrix organization, with ability to motivate and develop high performing teams.
  • Strong collaboration and influencing skills, with ability to build effective relationships and influence peers and stakeholders.
  • Ability to lead teams through transformation effectively in a fast paced and challenging environment.
  • Ability to drive standardization and continuous improvements of processes and operations.
  • Strong analytical and decision-making skills
  • Excellent communication skills


What We Offer You:

  • Opportunities to grow and develop within Global organization
  • Additional health insurance (incl. dental care);
  • Life Insurance;
  • Hybrid model of working;
  • Multisport card – fully covered by the Company;
  • Food Vouchers - 200 BGN;
  • Transportation and Communication Allowance – 60 BGN or equivalent;
  • Coffee, Fruits and Healthy Food in the office.


BIC is an Equal Opportunity Employer. We strongly commit to hiring people with different backgrounds and experiences to help us build better products, make better decisions, and better serve our customers. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, veteran status, disability status, or similar characteristics. All employment is decided based on qualifications, merit, and business need.


BIC is not seeking assistance or accepting unsolicited resumes from search firms for this employment opportunity. Regardless of past practice, all resumes submitted by search firms to any team member at BIC via email, or directly to a BIC team member in any form without a valid written search agreement in place for that position will be deemed the sole property of BIC, and no fee will be paid in the event the candidate is hired by BIC as a result of the referral or through other means.